FAQ
Common questions.
Helpful information for choosing a Vale Recliners chair or bed.
What sizes are available?
Made-to-order chairs cover seat height, depth, width and back height. Several models are available in Petite, Small, Medium and Large.
Can chairs be customised?
Yes. Made-to-order chairs can be specified with different fabrics, mechanisms, optional extras and matching furniture.
What mechanisms are available?
We offer a wide range of mechanisms including Single Motor tilt in space, Dual Motor tilt in space, Wall-hugger, Standard Dual, Quad Motor, and Bariatric 35 and 40 stone mechanisms.
Are stock chairs available?
Yes. The stock chair section includes chairs available for immediate dispatch, with model details and further information pages.
How do I find a stockist?
Use the store locator in the contact section to search by shop, town or postcode and view locations on Google Maps.
What guarantee is included with riser recliners?
We offer a 5-year guarantee on our riser recliners, covering the mechanism, motor, and other electric components.
Other parts have a 12-month guarantee.
- Exclusions: accidental damage and misuse.
- Accidental damage to fabric and handset is not covered.
- The guarantee excludes commercial use and applies from the date of manufacture.
- We may repair or replace parts, subject to conditions including original purchaser, domestic use only, and adherence to care instructions.
- The product must remain with the original purchaser and must not be re-sold. The guarantee is not transferable.
- The product must have been used for domestic use only.